Our Network

GOLDEN TELECOM network is built using latest in IT and Telecom technologies, utilizing fully redundant systems and reputable suppliers. 

The key difference of GOLDEN TELECOM  wholesale that gives us almost unfair advantage above other cloud telecom providers is that we own all our equipment and software, have in-house software development team and agreements with Tier1 carriers in Hong Kong.



GOLDEN TELECOM services are constantly monitored by - is one of the leading independent network monitoring services with advanced reporting & notification systems. Hyperspin allows monitoring of GOLDEN TELECOM  servers from multiple geo independent locations that guarantee zero false alarms. This combined with reliable automatic SMS/Email notification service allows for immediate response to any issues that may arise.

Our Equipment


We use HP Blade servers that allows us to add resources as required, utilize maximum of available rack space and save on electricity. This combined with cutting edge virtualization technology gives us complete redundancy and flexibility without having to share resources with others. Unlike systems that are hosted on cloud infrastructure of other large market players, our applications don't have to compete for resources. This allows for stable, high quality voice traffic processing.

Stackable Cisco switches and routers provide us with fully redundant connectivity to the upstream carriers.

HP SAN Storage allows for high speed, fully redundant data storage.



GOLDEN TELECOM is a registered member of APNIC and RIPE. We own multiple IPv4 ranges that allow us to use BGP connectivity direct with multiple IP Transit providers. No single point of failure and ability to re-route traffic in the event of packet loss or increased latency to selected destinations give us flexibility and full control over how customer voice traffic is reaching our network.

We use separate connections for our data and voice traffic that allows us to increase stability of voice network without compromising on bandwidth for the other non-voice applications.

Our Software


We have tried many off the shelf solutions, but found that none of those would cater for our exact requirements, would cost us a lot in licensing fees and are not as flexible as we wanted. As a result we have heavily invested in the development of our own billing, soft switch and multi-tenant PBX solutions and after nine years of team work we now have a product that we are proud of.

Having our own software and development team allows us to be flexible with licensing, provide new features quicker compared to many other players on the market and be more responsive.



Still Have Questions About Our Service?

Schedule a free demo with one of our customer experience experts and see just how easy our  solution's can be.

GOLDEN TELECOM have developed a purpose built platform specifically for VoIP traffic. Built with architecture featuring N+1 redundancy and hosted from a Tier 4 Data Centre, our infrastructure provides resilience and reliability that is unrivalled in the industry.

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